Gaming at 91ph should always be fun — a form of entertainment, not a way to earn money or escape problems. We are committed to giving every Filipino player the tools, information, and support they need to stay in control and play responsibly.
Our Commitment
At 91ph, we believe that responsible gaming is not just a checkbox — it is a core part of how we operate. Whether you are spinning the reels from Makati, playing a fishing game in Cebu, or trying your luck at European Roulette Pro from Davao, we want every session to be enjoyable, controlled, and within your personal limits.
Gambling is a form of entertainment. Like any form of entertainment — watching a movie, going to a concert, or dining out — it comes with a cost. The key difference is that gambling outcomes are determined by chance, and no strategy, system, or pattern can guarantee a win. At 91ph, we are transparent about this: the house always has a mathematical edge, and players should only ever wager money they can comfortably afford to lose.
Problem gambling is a real concern that affects a small but significant number of players across the Philippines and worldwide. It can impact your finances, your relationships, your work, and your mental health. 91ph takes this seriously. We have invested in a comprehensive suite of responsible gaming tools, and we actively encourage all players — not just those who feel they have a problem — to use them as part of a healthy approach to gaming.
This page explains everything you need to know about responsible gaming at 91ph: the tools available to you, how to recognise warning signs, where to get help, and how our team supports player wellbeing every day of the week.
Remember: Responsible gaming starts with you. Set your limits before you play, stick to them, and treat every session as entertainment — not as a source of income. If you ever feel that gaming is no longer fun, 91ph's support team is available 24/7 to help.
Protection Tools
91ph gives every registered player direct access to these tools from their account settings — no waiting, no forms, no fees.
Set a daily, weekly, or monthly cap on how much you can deposit into your 91ph account. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; raising it requires a 24-hour cooling-off period.
Define the maximum amount you are comfortable losing in a given period. When your net losses reach your chosen threshold, 91ph will automatically pause your ability to place further bets until the limit period expires. A practical safety net for every player.
It is easy to lose track of time when you are enjoying a game. Set a session duration reminder and 91ph will notify you when your chosen time is up, giving you a natural pause point to decide whether to continue or step away for the day.
Need a short break? A cool-off period temporarily suspends your 91ph account for a period of your choosing — from 24 hours up to 6 weeks. During a cool-off, you cannot log in, deposit, or place bets. Your account and balance are preserved and fully accessible when the period ends.
If you feel that gambling is causing harm, self-exclusion allows you to close your 91ph account for a minimum of 6 months or permanently. During self-exclusion, your account is fully blocked and cannot be reopened before the exclusion period ends. This is our most powerful player protection tool.
Enable periodic reality check pop-ups that display how long you have been playing and your net win or loss for the session. These brief prompts are designed to keep you grounded and aware of your actual gaming activity, helping you make informed decisions in real time.
Healthy Habits
Responsible gaming is not about playing less — it is about playing smarter. These practical habits help Filipino players at 91ph keep gaming fun and sustainable over the long term.
Tip from 91ph: Before every session, decide on a budget and a time limit. Write it down if it helps. Stick to both — win or lose. That single habit makes a bigger difference than any strategy or system.
Warning Signs
Answer these questions honestly. If you answer "yes" to two or more, we strongly encourage you to use 91ph's responsible gaming tools or reach out for support.
These questions are adapted from widely used responsible gaming screening tools. They are not a clinical diagnosis — they are a starting point for honest self-reflection.
Age Policy
Under Philippine gaming regulations, the minimum legal age for casino-style gambling is 21 years old. 91ph enforces this requirement strictly and without exception. No player under the age of 21 is permitted to register, deposit, or play on the 91ph platform.
During registration, all players are required to confirm their age. 91ph's KYC (Know Your Customer) process requires submission of a valid Philippine government-issued ID — such as a passport, driver's license, UMID, PhilHealth ID, or SSS ID — to verify that the player is at least 21 years of age before any real-money play is permitted.
Any account found to belong to a player under 21 will be immediately closed, all funds will be returned, and the matter may be reported to the relevant Philippine authorities. 91ph also encourages parents and guardians to use device-level parental controls to prevent minors from accessing online gaming platforms.
Parents and Guardians: If you believe a minor has accessed 91ph using your device or account details, contact our support team immediately. We will investigate and take appropriate action without delay.
All players must submit a valid Philippine government-issued ID before real-money play is enabled.
RequiredPlayers confirm their age and eligibility at registration. False declarations may result in permanent account closure.
Required91ph may request additional identity documents at any time to ensure continued compliance with age requirements.
OngoingAny account confirmed to belong to a player under 21 is closed immediately with no exceptions.
EnforcedSelf-Exclusion
Self-exclusion is free, immediate, and one of the most effective tools available to players who feel they need a break from gambling.
Access your 91ph account from any device — desktop, mobile browser, or the 91ph app.
Step 1Navigate to Account Settings and select the Responsible Gaming section from the menu.
Step 2Select a minimum 6-month exclusion or choose permanent self-exclusion. Confirm your choice.
Step 3Your account is blocked immediately. You will receive a confirmation email. No marketing will be sent during exclusion.
ImmediateAlternatively: If you are unable to access your account or prefer to request self-exclusion directly, contact 91ph support at [email protected] with the subject line "Self-Exclusion Request." Our team will process your request within 24 hours and confirm by email. Self-exclusion requests submitted via email are treated with the same urgency as in-app requests.
Support & Resources
You do not have to deal with problem gambling alone. These organisations provide free, confidential support to Filipinos affected by gambling-related harm.
The Philippine Amusement and Gaming Corporation (PAGCOR) operates a responsible gaming programme that includes player education, self-exclusion registries, and support referrals. PAGCOR-regulated operators are required to participate in responsible gaming initiatives.
The NCMH Crisis Hotline provides free mental health support to Filipinos in distress, including those experiencing gambling-related anxiety, depression, or financial stress. Available 24 hours a day, 7 days a week across the Philippines.
Gamblers Anonymous (GA) is a fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem and help others recover from a gambling problem. GA meetings are held in Manila, Cebu, Davao, and other cities.
The Department of Health's mental health programme provides access to licensed counsellors and psychiatrists through public health facilities across the Philippines, including in Metro Manila, Cebu City, and Davao City.
Our dedicated player support team is available 24/7 to help you access responsible gaming tools, process self-exclusion requests, or simply talk through your concerns. Reach us at [email protected] — all enquiries are handled with complete confidentiality.
If gambling has affected your finances, free financial counselling is available through BSP-accredited financial inclusion programmes and select NGOs operating in Metro Manila, Quezon City, and other major Philippine cities.
A note on PAGCOR: 91ph supports PAGCOR's responsible gaming framework and encourages all players to familiarise themselves with the resources and self-exclusion options available through PAGCOR's official channels. Responsible gaming is a shared responsibility between operators, regulators, and players.
Register your 91ph account today, set your deposit and session limits before your first bet, and enjoy a full library of certified fair games — knowing that 91ph has your back every step of the way. Must be 21 years of age or older.
21+ only · Free responsible gaming tools · 24/7 player support · GCash & PayMaya accepted